Online Class Terms and Conditions

Online Class Terms and Conditions:
1. Classes are one-on-one with teacher online through VOIP. The use of webcam is optional.

2. In case of absence, notify the teacher at least 4 hours before the scheduled class or cancel the class in Buddyschool/Calendar. Absence without notice will be considered as full PAID class.
In case of teacher’s absence, the class will be rescheduled for make-up class on the time and day agreed upon by the teacher and student.

3. Payments are non-refundable. Paid classes have no expiration.

4. Misconducts such as: explicit sexual behavior; drunkenness; cursing or using of malicious words, before/during/after the class will lead to immediate termination of class and future classes without refund of payment.

5. A Student is entitled to object to the changes in the Class Conditions within 15 days from making the changed Terms of Service available in the Service, provided that lack of objection within the aforementioned time limit is understood as accepting them with the effect on the day when they come into force. A Student sends an objection to the following e-mail address: studyenglish.tya@gmail.com

6. All complaints, grievances, and inquiries must be made through email.

If you have any questions, do not hesitate to contact us.